Refund & Cancellation Policy

This policy applies to paid consultation calls booked on the Book a Call page and to service orders paid through an order link. Payments are taken by Razorpay (INR) or PayPal (USD); a booking is confirmed only after the payment is verified.

• Before the call — email patir1608@gmail.com with your booking details and you can choose a full refund or a new time.
• If I need to cancel or move your call — you are offered a new time, or a full refund if none suits you.
• Missed call — if you do not join and did not get in touch beforehand, the booking may be treated as used. Write to me and each case is looked at fairly.
• After the call — the session has been delivered, so it is not normally refundable. If something went wrong (for example a connection failure that cut the call short), tell me and I will offer a follow-up session or a partial refund.

• Every order starts with a written quote; nothing is charged until you accept and pay it.
• Cancelled before work starts — full refund.
• Cancelled after work has started — you are refunded the part of the price for work not yet done, and you receive the work completed so far.
• Where a separate proposal or agreement exists, its terms on cancellation and refunds apply instead of this section.

Refunds go back to the original payment method through Razorpay or PayPal. Once issued, the time for the money to reach you depends on the provider and your bank, usually a few business days.

Advertising spend paid directly to ad platforms (Google, Meta, LinkedIn) is between you and that platform and cannot be refunded by me.

For any cancellation or refund request email patir1608@gmail.com. See also the Terms of Use.